Simple Pricing. Scalable Plans.
No hidden costs, no long-term commitments. Begin for free and grow at your own pace.
| Plans | Diamond $75$35 /month Promotional Pricing Per User for the First 3 Years (Minimum 5 users required) Schedule a demo |
Jewelry $125$65/month Promotional Pricing Per User for the First 3 Years (Minimum 5 users required) Schedule a demo |
Jewelry Manufactoring $175$95/month Promotional Pricing Per User for the First 3 Years (Minimum 5 users required) Schedule a demo |
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| Features | Diamond | Jewelry | Manufacturing | |
|---|---|---|---|---|
| Core Features | ||||
| Windows desktop application — fast, secure, runs on your own network | ✔ | ✔ | ✔ | |
| Multi-company & multi-site support | ✔ | ✔ | ✔ | |
| Role-based access control (users, roles, form-level permissions) | ✔ | ✔ | ✔ | |
| Customer, Vendor, Broker & Lab account management | ✔ | ✔ | ✔ | |
| Automatic document numbering per site & transaction type | ✔ | ✔ | ✔ | |
| Barcode label & tag printing with per-department printer assignment | ✔ | ✔ | ✔ | |
| Digital scale integration — capture weights directly from bench scales | ✖ | ✔ | ✔ | |
| Product/style image management & style–vendor mapping | ✔ | ✔ | ✔ | |
| Email integration with full send log | ✔ | ✔ | ✔ | |
| Full audit trail on every record (who created/changed, when) | ✔ | ✔ | ✔ | |
| Point of Sale (new category) | ||||
| Fast counter sales for jewelry & loose diamonds | ✔ | ✔ | ✔ | |
| Live metal pricing — daily gold/silver/platinum rates × karat purity + making charges | ✖ | ✔ | ✔ | |
| Rapaport-based diamond pricing by shape, color, clarity & carat | ✔ | ✖ | ✔ | |
| Contact persons with email, phone, WhatsApp & preferred channel | ✔ | ✔ | ✔ | |
| Browse jewelry & diamond catalogs (lot-wise) at the counter | ✔ | ✔ | ✔ | |
| Multiple payment tenders & split payments | ✔ | ✔ | ✔ | |
| Hold & resume sales | ✔ | ✔ | ✔ | |
| Trade-in handling | ✔ | ✔ | ✔ | |
| New customer creation at the counter | ✔ | ✔ | ✔ | |
| Create sales orders for custom/made-to-order items from the POS | ✖ | ✔ | ✔ | |
| Receipt printing | ✔ | ✔ | ✔ | |
| CRM (new category) | ||||
| Lead capture, qualification & one-click convert to customer | ✔ | ✔ | ✔ | |
| Opportunity pipeline with drag-and-drop stage view | ✔ | ✔ | ✔ | |
| Quotes with a quote builder — pull items straight from inventory | ✔ | ✔ | ✔ | |
| Customer want lists — get alerted when the right stone comes in | ✔ | ✔ | ✔ | |
| Inquiries with categories, comments & resolution tracking | ✔ | ✔ | ✔ | |
| Tasks, activities & reminders per customer | ✔ | ✔ | ✔ | |
| Customer 360 view — orders, memos, repairs, balances, statements & live production status | ✔ | ✔ | ✔ | |
| Vendor 360 view — purchases, purchase orders, memo-in, payments, returns & analytics | ✔ | ✔ | ✔ | |
| Vendor dashboard with outstanding bills & drill-down | ✔ | ✔ | ✔ | |
| Marketing campaigns with audiences, member lists & approval workflow | ✔ | ✔ | ✔ | |
| Bulk email with full communication log | ✔ | ✔ | ✔ | |
| Customer tags, alerts & automated workflow rules | ✔ | ✔ | ✔ | |
| Customer tags, alerts & automated workflow rules | ✔ | ✔ | ✔ | |
| Built-in Phone (VOIP/CTI) (new category) | ||||
| Built-in softphone — make & take calls inside HIRAUSA (RingCentral, Nextiva) | ✔ | ✔ | ✔ | |
| Click-to-call any customer or contact | ✔ | ✔ | ✔ | |
| Incoming call screen-pop — the caller's Customer 360 opens automatically | ✔ | ✔ | ✔ | |
| Every call logged against the customer automatically | ✔ | ✔ | ✔ | |
| Call recordings synced and attached to the customer record | ✔ | ✔ | ✔ | |
| Call history & team calls view | ✔ | ✔ | ✔ | |
| Sales & Purchase | ||||
| Diamond sales, purchases & overseas sales | ✔ | ✖ | ✔ | |
| Diamond lot transactions with broker tracking | ✔ | ✖ | ✔ | |
| Jewelry sales invoicing | ✖ | ✔ | ✔ | |
| Jewelry purchasing & purchase orders | ✖ | ✔ | ✔ | |
| Sales orders with due dates, partial fulfillment & on-hold control | ✖ | ✔ | ✔ | |
| Job orders & repair orders | ✖ | ✖ | ✔ | |
| Sales returns & purchase returns | ✔ | ✔ | ✔ | |
| Customer-specific pricing & extended price calculation | ✔ | ✔ | ✔ | |
| Open order status tracking with overdue alerts | ✖ | ✔ | ✔ | |
| Memo Management | ||||
| Memo Out (consignment to customers) | ✔ | ✔ | ✔ | |
| Memo In (goods received on memo from vendors) | ✔ | ✔ | ✔ | |
| Memo-to-sale conversion | ✔ | ✔ | ✔ | |
| Memo returns, outstanding tracking & exposure reporting | ✔ | ✔ | ✔ | |
| Consignment view inside the CRM Customer 360 | ✔ | ✔ | ✔ | |
| Inventory | ||||
| Diamond lot inventory with full stone details (shape, color, clarity, carat) | ✔ | ✔ | ✔ | |
| Lab certificate tracking per stone (GIA & other labs) | ✔ | ✔ | ✔ | |
| Jewelry style master with images, metal type, size & stone details | ✖ | ✔ | ✔ | |
| Physical stock take — dedicated diamond stock take plus tray, barcode & envelope-scan methods | ✔ | ✔ | ✔ | |
| Metal stock ledger & summary — every gram of metal tracked in & out | ✖ | ✖ | ✔ | |
| Broken stone replacement workflow | ✖ | ✖ | ✔ | |
| Complete item history (every movement of every item) | ✔ | ✔ | ✔ | |
| Supporting masters: stone type, cut, size, category, source & more | ✔ | ✔ | ✔ | |
| Job Work | ||||
| Envelope-based job tracking (every job has a unique envelope) | ✖ | ✖ | ✔ | |
| Department-to-department send & receive with full history | ✖ | ✖ | ✔ | |
| Per-envelope job line history — know where every job is right now | ✖ | ✖ | ✔ | |
| Factory worker & location masters | ✖ | ✖ | ✔ | |
| Stone tracking at department level, with diamond request & receipt workflow | ✖ | ✖ | ✔ | |
| Factory deposits tracking | ✖ | ✖ | ✔ | |
| Repair job management | ✖ | ✔ | ✔ | |
| Production | ||||
| Full production workflow: Wax → Casting → Filing → Setting → Polishing → Finishing → QC → Ship | ✖ | ✖ | ✔ | |
| Casting tree management (wax weight, metal issue, yield, button, loss) | ✖ | ✖ | ✔ | |
| Per-item service & labor pricing (casting, setting, polish, engraving, assembly, tumble) | ✖ | ✖ | ✔ | |
| Production, stone & engraving instructions per job | ✖ | ✖ | ✔ | |
| Metal issuance from inventory with live spot prices & yield reconciliation | ✖ | ✖ | ✔ | |
| Batch send/receive & job ticket printing on the factory floor | ✖ | ✖ | ✔ | |
| Workstation-level tracking | ✖ | ✖ | ✔ | |
| Waste & Scrap | ||||
| Scrap entry & scrap bins by department with metal type & purity | ✖ | ✖ | ✔ | |
| Daily dust collection by department & workstation | ✖ | ✖ | ✔ | |
| Process-stage waste tracking across the production line | ✖ | ✖ | ✔ | |
| Chemical inventory, usage & disposal management | ✖ | ✖ | ✔ | |
| Stone damage recording & accountability | ✖ | ✖ | ✔ | |
| Refinery shipments with carrier, insurance & expected settlement/td> | ✖ | ✖ | ✔ | |
| Refinery receive & reconciliation — sent vs. received weight, purity & value differences | ✖ | ✖ | ✔ | |
| Refinery exposure reporting | ✖ | ✖ | ✔ | |
| Variance analysis with lock controls & cost allocation | ✖ | ✖ | ✔ | |
| Waste-management dashboard | ✖ | ✖ | ✔ | |
| Reports & Report Studio | ||||
| 185+ built-in reports across sales, purchase, inventory, memo, factory & accounting | ✔ | ✔ | ✔ | |
| Report Studio — build your own reports with a step-by-step wizard, no developer needed | ✔ | ✔ | ✔ | |
| Custom columns, filters, pivots & a formula builder | ✔ | ✔ | ✔ | |
| Scheduled reports delivered by email (subscriptions) | ✔ | ✔ | ✔ | |
| Share reports with per-user & per-role security | ✔ | ✔ | ✔ | |
| Favorites & run history | ✔ | ✔ | ✔ | |
| Print, preview & export (PDF, Excel) on every report | ✔ | ✔ | ✔ | |
| Shipping Management | ||||
| Integrated multi-carrier shipping — FedEx, UPS, USPS, DHL & ParcelPro | ✔ | ✔ | ✔ | |
| Live rate quotes with side-by-side service comparison | ✔ | ✔ | ✔ | |
| Shipping label generation & printing | ✔ | ✔ | ✔ | |
| Tracking with full event history (in transit, out for delivery, delivered) | ✔ | ✔ | ✔ | |
| Ship by envelope — link factory envelopes directly to shipments | ✖ | ✖ | ✔ | |
| Insurance, declared value, signature & Saturday-delivery options | ✔ | ✔ | ✔ | |
| Shipment-to-invoice linking & pending-invoice alerts | ✔ | ✔ | ✔ | |
| Packing list printing & shipment search dashboard | ✔ | ✔ | ✔ | |
| Material Receipt & RMA | ||||
| Material receipt processing | ✖ | ✔ | ✔ | |
| RMA (return merchandise authorization) with line-level detail | ✖ | ✔ | ✔ | |
| Configurable RMA reasons & actions | ✖ | ✔ | ✔ | |
| Software Administration | ||||
| User management with roles & granular permissions | ✔ | ✔ | ✔ | |
| Company & site configuration | ✔ | ✔ | ✔ | |
| Integration Manager — connect, test & manage all third-party services in one place | ✔ | ✔ | ✔ | |
| Printer & scale setup by department | ✔ | ✔ | ✔ | |
| Central masters administration, system settings & preferences | ✔ | ✔ | ✔ | |
| Account Management | ||||
| Unified account master — customers, vendors, brokers & labs | ✔ | ✔ | ✔ | |
| Multiple bank accounts per account | ✔ | ✔ | ✔ | |
| Per-account shipping addresses, bill-to/ship-to & shipping terms | ✔ | ✔ | ✔ | |
| Per-account sales broker assignment | ✔ | ✔ | ✔ | |
| Account classes & type categories | ✔ | ✔ | ✔ | |
| Customer preferences & important dates (birthdays, anniversaries) | ✔ | ✔ | ✔ | |
| Accounting | ||||
| Receipts, payments, journal vouchers & expense entries | ✔ | ✔ | ✔ | |
| Voucher allocation — apply payments across multiple invoices | ✔ | ✔ | ✔ | |
| General ledger posting from every module — sales, purchases, memos, returns & refinery | ✔ | ✔ | ✔ | |
| Configurable chart of accounts & GL mapping | ✔ | ✔ | ✔ | |
| Fiscal years & periods with period control | ✔ | ✔ | ✔ | |
| Financial statements — Trial Balance, Profit & Loss, Balance Sheet | ✔ | ✔ | ✔ | |
| Automatic bank feeds via Plaid — import & match transactions | ✔ | ✔ | ✔ | |
| Bank reconciliation with line-level matching | ✔ | ✔ | ✔ | |
| Customer & vendor statements, AR/AP outstanding | ✔ | ✔ | ✔ | |
| QuickBooks sync (Online & Desktop) | ✔ | ✔ | ✔ | |
| Integrations (new category) | ||||
| Diamond trading: RapNet | ✔ | ✖ | ✔ | |
| Lab certificates: GIA & AGS lookup | ✔ | ✖ | ✔ | |
| Accounting: QuickBooks Online & Desktop, Plaid bank feeds | ✔ | ✔ | ✔ | |
| Sales tax: Avalara & TaxJar | ✔ | ✔ | ✔ | |
| E-commerce: Shopify & eBay | ✖ | ✔ | ✔ | |
| Supplier catalog: Stuller | ✖ | ✔ | ✔ | |
| Financing: Affirm | ✔ | ✔ | ✔ | |
| Jewelry insurance: Jewelers Mutual | ✖ | ✔ | ✔ | |
| Email: Gmail & Microsoft 365/Outlook | ✔ | ✔ | ✔ | |
| Phone: RingCentral & Nextiva | ✔ | ✔ | ✔ | |
| Shipping: FedEx, UPS, USPS, DHL, ParcelPro | ✔ | ✔ | ✔ | |
| Zoho CRM | ✔ | ✔ | ✔ | |